Zorah's Closet LLC
Privacy Policy — Service Providers, Data Retention & Customer Rights
Website: https://zorahscloset.com
Applies to: Zorah's Closet website and mobile shopping application
Last Updated: October 8, 2026
1. Collection and Use of Personal Information
Zorah's Closet LLC collects personal information necessary to operate our online boutique, process purchases, deliver orders, provide customer support, send promotional content, discounts and communicate with customers.
This information may include:
- Name, email address, telephone number, and billing or shipping address.
- Order details, purchase history, and transaction information.
- Account information, shopping preferences, and wish list activity.
- Marketing preferences and communication consent.
- Device information, app usage information, and other technical data collected through our website or mobile application.
We use this information to fulfill orders, manage customer accounts, improve shopping experiences, provide customer service, prevent fraud, and send promotional communications when permitted by applicable law.
2. Third-Party Service Providers
Zorah's Closet LLC does not sell customer personal information for monetary compensation.
We may share limited personal information with trusted third-party service providers when reasonably necessary to operate our business.
Payment Processing
Payments are processed through our authorized payment providers, which may include Shopify.
These providers may receive payment details, billing information, transaction amounts, and other information necessary to authorize payments, prevent fraud, process refunds, and resolve payment disputes.
Zorah's Closet does not independently store complete payment card numbers or card security codes when payments are handled through secure third-party payment processing systems.
Shipping and Order Fulfillment
We may provide shipping carriers and fulfillment partners, including USPS, UPS, and Fedex with customer names, shipping addresses, telephone numbers, and order information necessary to prepare, ship, track, and deliver purchases.
Email and SMS Marketing
We may use Shopify, Klaviyo, JudgeMe, and Omnisend to manage marketing subscriptions, deliver promotional communications, send order notifications, and administer unsubscribe requests.
These providers may process customer contact information, communication preferences, consent records, and relevant shopping activity, subject to their service agreements and applicable privacy requirements.
Website and Mobile App Services
We may use hosting, analytics, customer account, security, and application service providers to support the operation and security of our website and mobile application.
We require service providers to handle personal information appropriately and use it only for authorized purposes, subject to their own applicable legal obligations.
3. Text Marketing and Notifications
Customers who expressly opt in to receive marketing text messages may receive promotional offers, product announcements, and other marketing communications from Zorah's Closet LLC.
Marketing text messages may include abandoned cart reminders where the customer has provided the necessary consent.
Message frequency may vary and will not exceed 30 marketing messages per month.
Consent to receive marketing text messages is not a condition of purchase.
Message and data rates may apply.
Customers may reply STOP to unsubscribe from text marketing communications or HELP for assistance. Customers may also contact Zorah's Closet directly to request assistance with opting out.
We honor legally valid revocation requests through other reasonable communication methods as required by applicable law.
Transactional messages, such as order confirmations and shipping updates, may be sent separately where legally permitted.
4. Data Retention
Zorah's Closet LLC retains customer personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Processing orders, returns, and refunds.
- Maintaining customer accounts and purchase records.
- Meeting applicable tax, accounting, and legal requirements.
- Resolving disputes, preventing fraud, and protecting our business.
- Managing marketing subscriptions and consent preferences.
Order and transaction records may be retained for the period required by applicable tax, accounting, and recordkeeping laws.
Marketing information is retained until the customer withdraws consent, requests deletion where applicable, or the information is no longer necessary, except where limited records must be preserved to document consent or honor opt-out requests.
When information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with our retention procedures and applicable law.
5. Customer Data Access and Deletion Requests
Customers may contact Zorah's Closet LLC to request:
- Access to personal information we maintain about them.
- Correction of inaccurate personal information.
- Deletion of their customer account and associated personal information.
- Withdrawal of marketing consent.
- Information about how their personal data is collected, used, or shared.
How to submit a request
Customers may submit privacy or account deletion requests through:
Website: https://zorahscloset.com/pages/contact-us
Email: info@zorahscloset.com